Privacy Policy
At RheoCast, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the RheoCast desktop application and services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, church name, email address, and role, that you voluntarily give to us when you register with the Application.
- Audio and Transcripts: When using RheoCast's live detection features, audio from your selected microphone inputs is processed to generate transcripts. Depending on your device and plan, this processing may happen locally on your device or through RheoCast's secure cloud infrastructure.
- Derivative Content: Summaries, devotionals, and social media posts generated from your transcripts using our Creator Studio.
- Usage Data: Information about your interactions with the Application, such as feature usage, crash reports, and performance metrics, to help us improve the software.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account and church profile.
- Process audio into text and extract scripture references in real-time.
- Generate AI-assisted content (devotionals, summaries) based on your sermons.
- Deliver and facilitate delivery of services to the Application.
- Respond to customer service requests and support needs.
- Monitor and analyze usage and trends to improve your experience with the Application.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and secure AI processing for transcription and content generation.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. AI and Audio Processing
RheoCast uses artificial intelligence to provide transcription, scripture detection, and Creator Studio features. If you use cloud-based transcription or content generation, your audio and transcripts are transmitted securely to our infrastructure and trusted service providers. We do not use your audio data to train our own models, and we configure integrations to opt out of data training where available. For maximum privacy, use local processing modes where your plan and device support them.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
[email protected]
[email protected]
[email protected]