RhemaCast – eChurch On Demand

Privacy Policy

RhemaCast Privacy Policy

Effective as of November 24, 2019

RhemaCast operates a personalized media service and related platform features available through mobile devices and tablets and through other consumer electronic devices (the “RhemaCast Service” or “Service“) regarding use of the RhemaCast mobile apps, the http://www.rhemacast.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, “app”, the “app”, the “App”). As used in this policy, “RhemaCast” refers to RhemaCast LLC and its subsidiaries. This policy applies to all RhemaCast-authorized operations of the Service. We may refer to RhemaCast as “we“, “us“, or “our“. We may refer to you as “user“, “you“, or “your“. The purpose of this policy is to inform you about the personal information we collect, how we use and share that information, and the ways in which you can control how we use and share that information. By using our Service, you agree to the terms of this policy and you expressly consent to the collection, use, and disclosure of your personal information in accordance with this policy.

1. Information We Receive or Collect from You

When you register, you provide information, which includes your name, email address, birth year, gender, and zip code (the “Registration Data“), as well as a password for your account.

You have the ability to provide a variety of information during your interactions with us and the RhemaCast Service, such as emails you may send us, ads you respond to, and emails or newsletters that you sign up to receive. RhemaCast or third parties acting on our behalf receive data from you whenever you provide us with information.

When you use the Service, we keep track of your listening activity, which includes, but is not limited to, the number and title of sermons, podcast, and other audio (the “media”) you have listened to, the media that you like or unlike, the Ministers and Podcast you follow, the media you download or listen to, and how long you listen.

You have the ability to post texts, comments, images, videos, and information in the app features available on or accessible through the Service, including but, not limited to, your public profile, posts, images, videos, podcasts, and social networking pages. You should be aware that any information you submit in the course of the app’s activities can be read, collected, or used by other users of these parts of the Service, as further discussed below. We are not responsible for the information you choose to make public in the app or through the Service.

As is true of many mobile application services, RhemaCast may collect certain technical information through the use of log files and servers. Web and application servers create log files automatically as part of their setup and configuration. Information in a log file may include IP address, device type, Internet service provider, mobile network carrier (“carrier”), date/time stamps, device identifying numbers, file requested, and other usage information and statistics.

If you choose to participate in research studies, or sign up for certain features and/or rewards offered through the Service, you may provide us, and we may collect, your contact information, including your name, mailing address, and phone number (“Contact Information“). The email address you provided as part of your Registration Data is not considered Contact Information for the purposes of this policy.

If you access and use the Service from a mobile phone, tablet, or other electronic device, we may collect information about those devices. For example, our servers receive and store information about your Internet Protocol (IP) address, device type, and other related software or hardware information. If you access the Service from a mobile phone, tablet, automobile, or other electronic device, we may collect and store information such as device type, operating system version and type, unique identifiers (such as mobile advertising ID, VIN, and MAC address), carrier, and other related information for that device.

Location Information: When you register for the RhemaCast Service, you provide us with your zip or postal code. We may also collect location information from devices you use while accessing the RhemaCast Service. Depending on the device and operating system, device-based location information may be derived from GPS and nearby wireless signals such as cell towers, Wi-Fi networks, and Bluetooth beacons. We will not collect your device-based location information unless you have permitted the RhemaCast app to access location services on your device. You can disable this access at any time in your system settings. Additionally, in some cases, your location within a geographic block may be approximated from the IP address currently assigned to your device.

If you grant microphone access to the RhemaCast app on your device, we will receive your voice data when you interact with a voice feature on our app.

If you choose to participate in surveys or other research, we will collect any information you choose to provide us, together with other data about your use of the RhemaCast Service.

Certain features of our Service require you to provide personal information about another person. By providing another person’s personal information to us, you confirm that you have all necessary rights and permissions to provide such information. If you choose to provide this information, we may store and use the information for purposes of providing those features. For example, if you choose to refer the Service to a friend, we may ask for your friend’s name and email address to invite them to use the Service. We will only use this information for the specific reason for which it was provided or for security purposes, such as to prevent fraud. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at privacy@rhemacast.com.

2. Information We Receive or Collect from Third Parties

We may receive or collect information about you from third parties, and combine and store it on our servers with other information we may have already received or collected from you. These third parties include:

  • Service partners that provide or make available advertising, features and functionality, and content on or through the Service.
  • Advertising partners that collect and maintain information on their customers. These partners may provide RhemaCast with certain information about those customers for the purposes of serving advertisements and/or marketing offers to their customers on the RhemaCast Service.
  • Marketing companies and data providers that create, maintain, and distribute professional marketing lists or segments, or maintain and distribute other marketing, or similar data.
  • Governmental or quasi-governmental agencies or organizations that provide or make available, to the public, census and demographic data.
  • Third-party social media websites, applications, or services that you use, when we allow those websites, applications, or services to interact through the Service to provide personalized services to you. In some cases, those websites, applications, or services may automatically provide us with information about you to facilitate personalization unless you use the controls available on those websites, applications, or services to opt-out of such sharing.

RhemaCast is not responsible for, and will assume no liability, if a business partner or other entity collects, uses, or shares any information about you in violation of its own privacy policy or any applicable laws, rules, or agreements.

3. Information Collection Technologies

For iOS users: RhemaCast uses Identifier for Advertiser (“IDFA”). An IDFA is a random device identifier assigned by Apple to a user’s device. Advertisers use this to track data so they can deliver customized advertising.

For Android users: RhemaCast uses an Advertising ID (“ADID”). The ADID is a user-specific, unique, resettable ID for advertising, provided by Google Play services. It gives users better controls and provides developers with a simple, standard system to continue to monetize apps. It is an anonymous identifier for advertising purposes and enables users to reset their identifier or opt out of interest-based ads within Google Play apps.

RhemaCast uses IDFAs and ADIDs (collectively, “identifiers”) for tracking and identifying a user (without revealing personal information), allowing advertisers to access aggregated data. We use the identifiers to help us manage and report on your interaction with the Service. Through identifiers, we are able to collect information that we use to improve the Service, keep count of return visits to the App or our advertisers’ or partners’ websites, collect and report on aggregate statistical information, identify when users interact with a mobile advertising campaign, provided the channel offers identifier tracking and the advertiser tracks users who interact with as successfully. If this occurs, the IDFA can identify whether specific users click an advert for payment and attribution purposes. 

We may also collect other data such as the page or site that referred you to the Service, the date and time you visited the Service, and your current IP address.

Advertisers and third-party advertising partners that deliver ads to you on the Service may place or recognize a unique identifier on your hard drive. Advertisers and third-party advertising partners may use third-party identifiers in order to collect information about you, which may include how many times you have seen their ads or whether you have interacted with an ad. They may also use third-party identifiers to provide you with interest-based advertising. We do not have access to or control over advertisers’ and other third parties’ identifiers.

4. How We Use Information We Receive or Collect

RhemaCast may use your Registration Data and other information or data we receive or collect, as well as data we derive or infer from combinations of the foregoing, for a variety of purposes, such as:

  • To facilitate the creation of and secure your account on the RhemaCast Service.
  • To provide and improve the RhemaCast Service, and to develop new products and services.
  • To provide analytics to ministers, chapels, and podcast channel authors (“Content Providers”).
  • To customize and personalize the advertising and other content we deliver to you both on the Service and on other services offered by our publishing partners. We use this information to provide you with relevant and interesting advertising and other content.
  • To measure and analyze Service usage and enhance the user experience on our Service. We use tracking information to determine how well each page and chapel, minister, podcast performs overall, based on aggregate user demographics and traffic patterns to those pages and stations. This helps us continue to build a better Service for you.
  • To fulfill your requests for certain products and services, such as distributing electronic newsletters, surveys, and public forums.
  • To send you information that you requested or agreed to receive.
  • To alert you to the latest developments and features on our Service and to notify you of administrative information, such as security or support and maintenance advisories.
  • To invite you to participate in events or special promotions related to Content Providers we think you may like or in which you may be interested.

We may send you push notifications from time to time in order to update you about events and promotions. If you no longer wish to receive these types of communications, you may turn them off at the device level in your app settings. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

We do not sell or give your email address to other companies for their own marketing purposes without your permission. However, we may use your email address or other Registration Data to provide you with technical support, send you notices about the Service or other promotional offers you have elected to receive, and to serve you with ads that are more relevant to your interests. We may also work with data partners and advertising platforms to help increase the relevance of ads we provide to our users. In doing so, we may use information representing an encrypted or hashed value derived from information we have received, such as your email address, in connection with these partners and platforms.

We do not sell or give your Contact Information to companies for their own marketing purposes without your permission. We do use Contact Information, however, to contact you, and to provide you with special offers and other information. If you provided your Contact Information as part of your use of RhemaCast’s Marketing Platform, we may use your Contact Information to update you on new features and functionality made available as part of the Content Provider Marketing Platform. You may at any time request that we cease using your Contact Information by contacting privacy@rhemacast.com.

5. How We Share Information We Receive or Collect with Others

RhemaCast may share information we receive or collect in a variety of ways, such as:

  • When you give RhemaCast permission through an affirmative election (for example, clicking “yes” in response to a message such as “share my email with this advertiser”).
  • When you participate in community and social networking features on the RhemaCast Service, such as Podcast commenting, forums, user opinions and reviews, or other forms of communication and interaction which you elect to share.
  • If we contract or partner with third parties to provide specialized services on our behalf, such as credit card processors, customer support, ad servers or other providers of advertising services, platform technology providers, bulk email processors who send out emails on our behalf, or parties who assist us with sweepstakes management and prize fulfillment. These companies are authorized to use your personal information only as necessary to provide these services to RhemaCast. They are not authorized to use your personal information for their own, unrelated purposes.
  • Sharing information about the Content Providers, sermons and podcasts you have downloaded or listened to via the Service, or that are associated with your account.
  • If you elect to take advantage of certain features or services provided jointly by RhemaCast and third parties, we may share certain information about you with those third parties for account authentication and management, and to enable the Service on their platforms. For example, when you share information through integrated social networking platforms, such as Facebook, you are agreeing to allow the RhemaCast service to communicate or “talk” with the other service in order to make the social features available for your use. These service partners may have their own data collection, use, and sharing practices that may also be applicable to your personal information, and that are not covered by this policy. You acknowledge and agree that you are solely responsible for your use of those third-party service providers and that it is your responsibility to review the terms of use and privacy policies of the third-party service providers and the methods they use for changing the privacy or sharing settings on such services.
  • If you have given permission to a third party for us to share data about you with them. For example, if you participate as a panelist in a survey with an analytics company, you may, as part of your agreement with that company, have authorized that company to receive data from us about you.

We may share your information in order to (i) protect or defend the legal rights or property of RhemaCast, or the legal rights of our business partners, employees, agents, and contractors (including enforcement of our agreements); (ii) protect the safety and security of RhemaCast users or members of the public including acting in urgent circumstances; (iii) protect against fraud or to conduct risk management; or (iv) comply with the law, legal process, or legal and government requests.

RhemaCast may share information we gather from devices you use to access the Service with its third-party vendors or service providers, manufacturing or distribution partners, or advertising partners. We share this information for a variety of purposes such as mobile listening capping, advertising frequency capping, tracking advertising conversion events, estimating the number of unique users, security and fraud detection, debugging problems with the RhemaCast Service, and for providing you with more relevant advertisements.

RhemaCast may share with third parties, advertisers, and/or business partners deidentified, aggregated, or anonymized information we receive or collect, such as demographic information, location information, information about the computer or device from which you access the Service, or information about your interactions with the Service. We share such information for a variety of reasons, such as to analyze Service usage, improve the Service and your user experience, improve the serving of advertisements, or for other similar purposes.

The RhemaCast Service offers publicly accessible and available profile pages, sermons, and podcast. You should be aware that any information you provide or post in these areas may be read, collected, and used by others who access them. Any information you place in your user profile, including biographical information, the people you are following, the people who follow you, and users who search and navigate to your profile, may be read, collected, and used by others who access them. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to do so and why. To find out more about how to make your profile private, please email privacy@rhemacast.com.

If your personal information is transferred or shared as described in this policy, we will seek assurances from the recipients of such information (prior to the transfer) that they will safeguard the information in a manner consistent with this policy. We ask recipients of such information to enter into a contractual relationship with us that includes confidentiality and non-disclosure clauses, and provides the same level of commitment to and protections of information as provided in this policy.

6. Advertising & Measurement Settings

If you are using an iOS-based device and do not want to receive tailored in-application advertisements that relate to your interests, you may be able to limit these advertisements by enabling “Limit Ad Tracking” on your iOS Device following these instructions from Apple.

If you are using an Android-based device and you do not wish to receive tailored in-application advertisements, you can visit Google’s Ads Settings page from a browser on your Android-based device and make your choices there.

RhemaCast does not control the applicable platform operator-supplied ad settings, which may be updated or removed in accordance with each platform operator’s respective policy. You should contact the platform operator if these options are no longer available.

7. Managing Your Information

Users can access and modify Registration Data by clicking the Edit button in the Profile section of the App.

We will retain and use your Registration Data and the other information we collect about you for as long as your account is active or as needed to provide you Services. We will retain and use this information for the purposes for which it was collected (as specified in this policy or as RhemaCast discloses to its users outside of this policy), including, to provide the Service to you, comply with our legal obligations, resolve disputes, and enforce our agreements.

If you would like to delete your Registration Data, or if you would like more information on cancelling or deactivating your account, see the Settings section of the App.

When you register for the Service, you may elect to receive promotional, marketing, or other similar emails tailored to your interests. You have the option to change this election in the Settings section of the App. Additionally, you may also follow the unsubscribe instructions contained in the promotional, marketing, or other similar emails you receive.

We will send you transaction confirmation emails and other Service-related announcements when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

If you would like to deactivate your account, see the Settings section of the App. Cancellation or deactivation of your account does not ensure complete or comprehensive removal of the content or information you may have posted or otherwise made available publicly on the App while you were a registered user. You should also email our team at support@rhemacast.com team to request the deactivation of a profile you believe is fake or otherwise unauthorized.

When you register for the RhemaCast Service, your profile will be public. For example, if you create a new post or podcast, that activity will be posted in your RhemaCast profile for members of the public to view.  

8. Security and Content from Other Websites

We have implemented security measures designed to protect against the loss, misuse, and alteration of the information we collect or receive from you. For example, when you enter sensitive information (such as an address or phone number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). However, despite our efforts, no security measures are perfect or impenetrable.

We use the information we collect in ways that are relevant and compatible with the purpose for which that information was collected or provided to us as disclosed in this policy. We will take steps to ensure that all information collected, processed, and/or stored is protected from destruction, corruption, or use in a manner inconsistent with our policies or the purpose for which we received it.

Our Service and certain advertisements on our Service include links to other websites whose privacy practices may differ from those of RhemaCast. If you submit personal information to any of those websites, the privacy statements and practices of those websites govern their use of your information. We encourage you to carefully read the privacy statement of any website you visit.

9. Our Policies Concerning Children

RhemaCast prohibits registration by, and does not knowingly collect personal information from, anyone under 18 years of age. In the event we obtain actual knowledge that we have collected information from children under the age of 18, we will take measures to remove such information from our servers. If you believe that we might have any personal information from a child under 18, please contact our Support team at support@rhemacast.com.

10. Your Privacy Rights Under State Laws

California Residents: Pursuant to California Civil Code Section 1798.83, this policy sets forth that we only share personal information (as defined in California Civil Code Section 1798.83) with third parties for direct marketing purposes if you either specifically opt-in, or are offered the opportunity to opt-out and elect not to opt-out of such sharing at the time you provide personal information or when you choose to participate in a feature on the Service. If you do not opt-in or if you opt-out at that time, we will not share your personal information with that identified third party for direct marketing purposes.

Nevada Residents: If you are a resident of Nevada, you may apply limits to the sale of certain personal information to third parties for resale or licensing purposes, subject to applicable law. RhemaCast does not sell your personal information for such use. You are entitled to register your preference for limits on such sales in the future by sending an email to privacy@rhemacast.com, with the subject line, “Nevada Do Not Sell Request” along with your first and last name, zip code, and whether you are a former or current RhemaCast user. If you are a former or current RhemaCast user, in order to process your request, your email address must match the email address on your account.

11. Changes to our Privacy Policy

We will continue to evaluate this policy against new technologies, business practices, changes in law, and our users’ needs, and may make changes to the policy accordingly. Please check this page periodically for updates. If we make any material changes to this policy, we will post the updated terms of the policy on the Service, and provide you notice of such changes, which may include notice by email through a message sent to the email address you use to access the Service, or posting a message on the Service.

Any material changes to this policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on the Service. These changes will be effective immediately for new users of the Service. Please note that at all times you are responsible for updating your information to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your information, you must notify us prior to the effective date of the changes that you wish to deactivate your account. Continued use of the Service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.